Where do you ship from?
All of our orders ship from our fulfillment centre in Sparks, Nevada. Please see our Shipping page for other shipping related info.
Where’s my order?
Please see the link in your order confirmation email. If your order has not shipped in 2 business days, please contact us.
I only received part of my order.
Please check the packing slip that was shipped with your order to see if all items were packed. If items are missing from the packing slip then most likely some part of your order was out of stock at the time your order was placed.
Our system will ship the items that are in stock and it will queue up a backorder for the items out of stock. When new stock arrives, the rest of your order will ship immediately.
Do you sell at any retail locations?
No, currently all of our products are sold through our website, Amazon.com and Amazon.ca. We also sell through select health practitioners.