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Common Questions

Most questions are answered in our FAQ
Mushroom FAQ ⭢

Contact Us

NOTE: Due to higher than normal email and chat volumes, our response times via email may be 48-72 hours at this time. We thank you for your patience as we work to answer all of our customers in a timely fashion.

    Status Updates:

    Stock: We still have stock pressure on multiple products. See stock messages on the product pages and your order confirmation email. We also have an ETA on most products in our email autoresponder when you contact us.

     

    International Shipments: We currently only ship to the USA. Most products are available on iHerb which has excellent international shipping. Go to the Real Mushrooms iHerb Store. If you are outside of the USA, you are welcome to use a freight forwarder service like ShipItTo. This provides you with a US address that you can ship to which will then complete the shipping to your final destination.

     

    European Customers: See our Amazon.co.uk store or our iHerb Store. We will continue to roll out products into the UK and EU in 2023.

     

     

    Additional Info

    We respond to all contact form and email messages within 48 hours, Monday through Friday 9am-5pm.

    Many common questions are already answered in the F.A.Q.

     

    Health Questions: Please note that for legal reasons we cannot give out medical advice. If you have medical related questions, consult your local health practitioner or ask for feedback in our Facebook Group: Real Mushrooms Insiders.

     

    Health practitioners: If you wish to use our products in your practise, please apply here.

     

    Retail companies: If you wish to resell our products, please apply here. Please note, we are not currently opening any retail accounts.

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