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Common Questions

Where do you ship from?

Where’s my order?

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How do I change my subscription?


How much should I take and when?

Where are your mushrooms from?

Most questions are answered in our FAQ

Contact Us

    Status Updates:

    Stock: We still have stock pressure on multiple products. See stock messages on the product pages and your order confirmation email. We also have an ETA on most products in our email autoresponder when you contact us.

    International Shipments: We currently only ship to the USA and Canada.

    If you are outside of USA and Canada, you are welcome to use a freight forwarder service like ShipItTo. This provides you with a US address that you can ship to which will then complete the shipping to your final destination.

    NEW for 2022: Some products are available on iHerb which has excellent international shipping. Go to the Real Mushrooms iHerb Store.

    Additional Info

    We respond to all contact form and email messages within 48 hours, Monday through Friday 9am-5pm.

    Many common questions are already answered in the F.A.Q.

    Health Questions: Please note that for legal reasons we cannot give out medical advice. If you have medical related questions, consult your local health practitioner or ask for feedback in our Facebook Group: Real Mushrooms Insiders.

    Health practitioners: If you wish to use our products in your practise, please apply here.

    Retail companies: If you wish to resell our products, please apply here. Please note, we are not currently opening any retail accounts.

    European Customers: Currently no ETA to restock but see our iHerb Store.

    Canadian Customers: if you are looking to order within Canada, please see our store.